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Home Safety Specialist

Full-time  |  Multiple Positions in Los Angeles County – OR – San Diego County

ROLE AND RESPONSIBILITIES:

Your primary job is to service incoming requests for Home Safety Checks and In-Home Product Consultations from start to finish. From coordinating and performing the initial Safety Check/Consult, to making the appropriate product and service recommendations, and in some cases installation of those recommendations (if purchased/required within California only).

This is an Entry Level position with the ability to move into Management with the mastery of the following:

• Ability to self start and manage your time, especially when it comes to managing scheduled client visits and working from home.
• Providing excellent Customer Service as the face-to-face contact for our clients.
• Making home modification recommendations based on the client’s needs and wants.
• Educating clients about fall prevention and how our products and services can help them be safer.
• Writing estimates and taking sales/orders.
• Providing follow up contact and information, if required.
• Preparing and submitting orders for internal processing.
• Assisting in scheduling the installation of any ordered products, if needed.
• Completing installation of products that were ordered, if required (only if hired within California).
• Additional responsibilities may include: working on sales & marketing projects, team building, and training & managing team members.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Must be eligible to work in the U.S. and live within LA, Orange or San Diego Counties
• Veterans encouraged to apply
• Minimum Education:  High School Diploma, *AA or BA Preferred
• Must hold a valid CA driver’s license with insurance and bring a 7-year driving history printout & proof of insurance.
• Must have a vehicle in good shape that is well maintained
• Must pass the required pre-employment drug testing, background check, credit check and certification program
• Must be in reasonable physical shape, able to carry 30 lbs, and able to use basic tools such as a drill, screwdrivers, hammer, etc.
• Must be able to work independently with minimal supervision, as well as in a team setting
• Must be professional and courteous with all clients
• Ability to take direction and learn quickly

PREFERRED SKILLS:

• Consultative customer service experience
• Knowledge in either Physical Therapy, Occupational Therapy, or Care Giving
• Residential construction knowledge
• Proficient with Microsoft Office applications and using a variety of mobile apps
• Ambitious with an eagerness and desire to serve others

COMPENSATION:

Salary plus mileage benefits.

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